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TrainingHow to facilitate on-line Knowledge Networks - Innovation through communities of practice
Many organisations have begun to explore the possibilities of bringing together groups of people across time and distance. Using web-based technologies and other electronic media they form on-line communities in order to share their knowledge and encourage innovation. These communities have become known as Knowledge Networks.
Far too often what was intended to be a vibrant and lively on-line knowledge network, turns into just another site full of links and documents that never get used. What is it that differentiates a dynamic, living on-line community from the electronic equivalent of a dusty old room full of filing cabinets? Research and practice shows that it is the way the community is managed and the experiences created for its member’s that determines success or failure.
The course will explore:
What makes an on-line community 'tick' Which technologies are available and how they are used The tools and techniques that will maximise participation How you can create successful on-line experiences. After setting the scene you will quickly move on to practical sessions, including the chance to examine successful on-line communities. It will provide a set of relevant, practical and down to earth guidelines for all of those managing, building or sustaining Knowledge Networks or any other on-line forum.
This course is also invaluable to those who are planning or commissioning internet based community projects. You will leave with a practical 'toolkit' to help you maximise the effectiveness of your own Knowledge Network along with your very own FREE copy of the best selling book 'Knowledge Networks: Innovation through Communities of Practice'.
Specific Learning Outcomes
- At the end of the course you will have:
- An insight into the unique problems of interacting on-line.
- An awareness of the key factors behind living and dynamic on-line communities.
- An awareness of the principal techniques that are used to create such communities.
- The ability to identify a group's needs and select appropriate facilitation strategies.
- The skills to initiate and build participation in an on-line community.
- The techniques to evaluate and manage an ongoing on-line community.