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Keeping it dynamic takes work!The success of social media is based on the community being social, sharing and communicating. While the adoption of social media should be a bottom up. This does not mean that this should be totally left to chance. There are technologies to help ensure your community is engaged. People avoid empty restaurants this is also true to empty online communities. Dont leave this to chance - we can help you to fill your virtual space....
How we can help?
MindCloud provides the complete online solution for building and managing knowledge based Communities of practice:
Each stage of an online community’s development requires the right tools and techniques to ensure community members and the community stakeholders get the most out of the online experience. All of our tools have focused on doing the job they have been designed to do efficiently and simply, aiming to be invisible to the user just allowing them to do what they need to do – share knowledge, make decisions and develop ideas.
5 Steps to success:Step 1. Potential - Setting up community
At this stage, there is a loose network of people with similar issues and needs. People need to find each other, discover common ground and prepare for community.
- Identify potential community members and their areas of interest
- Define key areas of interest, define community issues and
- Define task areas and create relevant environments
- Define community groups and subgroups
- Define online events schedule – define the rhythm
At this stage, people come together and launch a community. People find value in engaging in learning activities and design a community. The Community is officially launched by hosting Community events (though Community building has already begun with networking in the stage 1). You need to have activities to allow members to build relationships, trust and an awareness of common interests and needs
- Officially launch community
- Plan and build knowledge sharing events
- Build online activities to complement face to face events
- Build folder structure (taxonomy) for organising discussions, documents and resources
- Start to store and classify knowledge
- Start a repertoire of stories - Create environments for storytelling
- Start to build history together and record it
- Create fun environments where people can learn about each other
- Create collaborative working environments
- Set up communication channels (news, announcements, newsletters)
Step 3. Maturing (Engaged) - Access and learning
The Community takes charge of its practice and grows. The members set standards, define a learning agenda and deal with growth. By now they are engaging in joint activities, creating artifacts and developing commitment and relationships
- Identify gaps in knowledge and establish learning agenda
- Gather and manage feedback
- Organise knowledge repository
- Introduce and manage new members
- Establish and manage project/activity groups
- Support tacit knowledge exchange
- Develop learning materials
- Develop and disseminate communication (newsletter)
Step 4. Active - Collaboration
The Community is established and goes through cycles of activities. The members need ways to sustain energy, renew interest, educate novices, find a voice and gain influence
- Individuals engage with other community members to solve problems and do real work
- Community creates focused work groups
- Community connects and interacts with other communities
- The community creates and focused work groups to deliver value
- The community makes project based decisions
Innovation and generation are fundamental functions, community members are engaged in work that is changing what the organisation or group does or sells. The community assumes responsibility for working with others to significantly advance the knowledge of their field.
- The community works together to innovate by creating new products, new markets and new research.
- Community members significantly advance the knowledge in their field
- The community focuses on innovation
- The community creates and mentors new communities